Grand Mondial Casino Terms and Conditions
These Terms and Conditions ("Terms") govern your use of the Grand Mondial Casino website ("the Site") and its services. By accessing or using the Site, you agree to be legally bound by these Terms. Please read them carefully before registering or participating in any games. If you do not agree to these Terms, you must not use the Site.
2. Eligibility
You must be at least 18 years old and a resident of New Zealand to register and participate in any gaming activities on the Site. It is your responsibility to ensure you comply with local laws regarding online gambling. The Company reserves the right to request proof of age and residency at any time and may suspend or terminate accounts that fail to provide sufficient verification.
3. Account Registration and Security
To use the Site, you are required to create an account by providing accurate and complete personal information. You agree to keep your login credentials confidential and are solely responsible for all activities conducted under your account. The Company is not liable for any loss or damage arising from unauthorized use of your account. You must promptly notify the Site of any unauthorized use or security breach.
4. Verification and KYC Procedures
Grand Mondial Casino reserves the right to conduct verification checks to comply with applicable laws and regulations. This may include identity verification, proof of address, and source of funds checks. Failure to provide requested documentation may result in suspension or closure of your account, with or without notice.
5. Deposits, Withdrawals, and Payments
All transactions must be made in New Zealand Dollars (NZD) or another currency as specified by the Site. You must only use payment methods registered in your own name. Minimum and maximum deposit and withdrawal limits apply as published on the Site. The Company reserves the right to delay or refuse withdrawals pending verification checks or in cases where fraudulent or suspicious activity is suspected. Fees may apply to certain payment methods as outlined in the payment section.
6. Bonuses and Promotions
All bonuses and promotional offers are subject to specific terms, including wagering requirements, time limits, and eligibility criteria, as detailed on the Site. The Company reserves the right to modify, suspend, or withdraw any bonus or promotion at its discretion. Abuse of bonuses or promotions may result in account suspension and forfeiture of winnings.
7. Responsible Gaming
Grand Mondial Casino encourages responsible gaming and offers tools such as deposit limits, session limits, and self-exclusion. You may request to set these limits or self-exclude at any time by contacting customer support. The Company is not responsible for any losses incurred as a result of gaming activities.
8. Prohibited Activities
You agree not to engage in fraudulent, collusive, or illegal activities while using the Site. This includes, but is not limited to, money laundering, use of automated systems, or attempting to manipulate game outcomes. Any such activity may result in immediate account suspension, forfeiture of funds, and notification to relevant authorities.
9. Game Rules and Fair Play
All games offered on the Site are subject to their respective rules, which are available within each game interface or the help section. The use of the Site and its games must be for personal entertainment only. Any attempt to interfere with or disrupt the operation of the Site or its games is strictly prohibited.
10. Intellectual Property
All content, software, and materials provided on the Site are owned or licensed by Grand Mondial Casino and are protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any material on the Site without prior written consent.
11. Limitation of Liability
The Site and its services are provided "as is" and without any warranty or guarantee. The Company is not liable for any loss, damage, or expense arising from your use of the Site, including but not limited to system errors, delays, or data loss. Your sole remedy for dissatisfaction with the Site is to discontinue use.
12. Account Closure and Suspension
You have the right to close your account at any time by contacting customer support. The Company may suspend or close your account at its discretion if it suspects a breach of these Terms, unlawful activity, or for regulatory reasons. Any remaining balance will be paid out subject to verification and applicable withdrawal procedures.
13. Privacy and Data Protection
Your personal information is processed in accordance with the Site's Privacy Policy. By using the Site, you consent to the collection, use, and storage of your data as described in the Privacy Policy. The Company takes reasonable measures to protect your data but cannot guarantee absolute security.
14. Changes to Terms
Grand Mondial Casino reserves the right to update or amend these Terms at any time. Continued use of the Site after changes have been posted constitutes acceptance of the revised Terms. You are advised to review these Terms regularly to stay informed of any updates.
15. Governing Law and Jurisdiction
These Terms are governed by the laws of New Zealand. Any disputes arising from or in connection with these Terms or the Site will be subject to the exclusive jurisdiction of the courts of New Zealand.
16. Contact Information
If you have any questions or concerns regarding these Terms, please contact Grand Mondial Casino customer support via the contact details provided on the Site.
17. Severability
If any provision of these Terms is found to be invalid or unenforceable under applicable law, such provision shall be deemed omitted without affecting the validity and enforceability of the remaining provisions.
- Last updated: June 2024